• are homeless
• have disabilities
• are on probation
• use libraries and Employment Resource Centres for other purposes
• attend basic skills groups in community venues

• providing additional software to help widen access to basic skills resources
• use of laptops in community settings, probation hostels and family literacy groups
• extensive staff training opportunities
• production of a guide indicating which software best matches the adult skills to be practised
• establishing guidelines in the use of ICT to support basic skills in varied and flexible ways

In one setting these developments have led to increased basic skills work with young people seeking employment. At another, deaf young adults are being supported. At others, it’s Asian women, or learners in refuges and hostels, or basic skills in the context of homelessness.

Birmingham is preparing for a large expansion of ICT learning centres and more use of CD-ROMs and the internet for learning. This work that we are pushing forward is adding up to a broad base of preparatory support - getting tutors, adult learners and key intermediaries more skilled in the use of computers, CD Roms and online learning to boost adult basic skills levels.